About Thrift.ng
No, you don’t need to have an account to shop on Thrift.ng. But they are many benefits that come with having an account on Thrift.ng
To shop on Thrift.ng without an account you just need to browse through the categories of products or simply use the search bar, add the products you would like to buy to your cart, make payment using any of the payment methods and add your address details for delivery to complete the process.
To register an account on Thrift.ng please follow the steps below:
- Go to the Login page, and click sign up to register an account.
- Fill in your details, tick the Agreement and click Next to continue
- A confirmation email will be sent to your mailbox. Please click the link in the email to complete the account registration process.
To buy on Thrift.ng, you may follow the steps:
Step1. Find any product you will like to buy using the search bar or by browsing through the categories of products
Step2. Add to your cart to Place an order
Step3. Then pay at checkout
Step4. Input your address details
Step5. Ship and receive your goods
To find products on Thrift.ng:
Go to Thrift.ng, and enter keywords to search for the products you want.
On the results page, you can filter your search by clicking the ‘Filter Results By‘ option
On every product detail page, there is an “Add to Favourites” button. Please click on it to add to “My Favourites”
Payment Information
We only accept Naira.
Thrift.ng accept different payment options such as credit/debit card and USSD/Online transfer.
To select the payment options of your choice, at the end of the checkout choose your preferred payment option and follow the steps to make the payment and complete your order.
We have put in place a secure system to continuously monitor online payments, and detect and prevent fraud.
Thrift.ng site is very secure; transactions and the card details of our customers are completely kept safe from third parties and harm.
If you are using a credit/debit card, make sure that you have enough funds or credit limit to complete the transaction. Then ensure your bank activated your card for online payments
if you are using the USSD/online transfer option of payment, make sure that you have enough funds in the account to complete the transaction. Recheck the payment details you are making payment to, to be sure it is correct. Check your network connection. Retry again
After making the payment, the time required for payment verification and settlement varies by payment method.
Credit/debit card takes between 1-2 hours
While USSD/Online transfer takes between 1-5 working days
After making the payment, the time required for payment verification and settlement varies by payment method.
Credit/debit card takes between 1-2 hours
While USSD/Online transfer takes between 1-5 working days
There are no hidden charges when you make a purchase on Thrift.ng. The total amount at the checkout page is inclusive of only VAT tax and shipping fees. Nothing more.
Returns & Refunds
When you can receive your orders depends on the shipping method you used. You can track your order to know if it has been shipped and the current location.
An estimated delivery date will be shown on the checkout page after you have filled in your location and delivery address.
Please contact us at +2349033126914 for a change of address
Delivery fee varies and depends on shipping company, weight, and location. The shipping rate is calculated during checkout. Please CONTACT US for delivery costs to countries not listed.
FOR DELIVERY WITHIN NIGERIA (0.5-2KG)
- Sokoto, Kaduna, Abuja, and other Northern areas -₦3,500
- Lagos, Ibadan, Oyo, Ogun, Akure, and other Southwest states -₦2,000
- Abia, delta, Owerri, Enugu, and other eastern areas-₦3,500
FOR INTERNATIONAL ORDER
Standard delivery (0.5 – 2kg)
WEST AFRICA: Ghana etc ₦15,000-₦17,000
EAST AFRICA: ₦15,000-₦17,0000
EUROPE: 15,000– ₦20,000
ASIA: ₦17,000 – ₦23,000
CARIBBEAN ISLAND ₦18,000
MIDDLE EAST: Afghan, Iran, Iraq ₦25,500 -₦35,000
Please Note: Prices may change without notice
However, please note that for orders weight above 2 Kg (4.4 pounds) an additional fee will be added to the shipping cost.
The shipping and delivery rate is calculated during checkout after you input your location and delivery details. The system will estimate the cost to ship and deliver the products to your address.
How do I track an order?
- From your account click on orders
- Then click see details in front of the order you wish to track
- Click the Track Item button and the delivery details will be displayed
How can I find the logistics company’s contact information?
To check your logistics company, contact info, after checking out, copy out any of the company’s contact info to reach out to them.
You can always find our contact info too on the “contact us page”
At the moment Thrift.ng does not offer replacement or exchange of an item.
At the moment Thrift.ng does not offer replacement or exchange of an item.
You can write a review after an order is completed. Follow the below steps to leave feedback for your completed order:
- On the “Order Page” filter the order type by Completed, find the order you would like to leave feedback for and click “Write a Review.”
- Fill in the form and then click “Submit.”